Terms and Conditions

Terms and Conditions – Sama Al Sharq Soft Company

1. Definitions

  • Company : refers to “Sama Al Sharq Soft”, which is the owner and developer of the platforms and software offered .
  • Service : means any product, program or system provided by the company to customers .
  • User : refers to any person or entity that uses the Company’s services .
  • Agreement : means these terms and conditions that regulate the relationship between the Company and the User .

2. Acceptance and Use

  • By using any of our Services, you agree to be bound by these Terms and Conditions .
  • The Company reserves the right to modify or update these Terms at any time, and users will be notified of any changes .

3. Intellectual property

  • All content, designs and software developed by the company are the exclusive property of “Sama Al Sharq Soft ”.
  • Users may not reproduce, modify or distribute any part of the Services without prior written permission .

4. Payment and Refund Policy

  • Prices are determined according to the service provided, and payment is made according to the agreement concluded with the client .
  • All payments are non-refundable after completion of the purchase or subscription to the service, unless otherwise agreed .
  • In the event of cancellation by the user, no financial compensation will be provided unless the agreement provides otherwise .

5. Confidentiality and data protection

  • The company is committed to maintaining the privacy of customer data and not sharing it with any third party without prior consent .
  • Some data may be collected for the purposes of improving and developing the Services in accordance with the Privacy Policy .

6. Technical support and maintenance

  • The company provides technical support to users during official business hours .
  • Any modifications or updates to the Software may require periodic maintenance, which will be notified to Users in advance .

7. Limitation of Liability

  • The company does not bear any responsibility for damages resulting from misuse of the services by users .
  • The company is not responsible for any malfunctions caused by third parties or technical errors beyond our control .

8. Termination of Service

  • The Company has the right to suspend or terminate any account or service if the user is found to have violated these terms .
  • The user may request to stop the service, subject to any previously agreed terms .

9. Applicable Law

  • These Terms are subject to the laws and regulations of [country or region] .
  • In the event of a dispute, it is first resolved amicably, and if this is not possible, recourse is made to the competent legal authorities .